Rules and provisions
Rules and provisions for the purchase of Tourist and Rental services.
All service orders offered by CHIANTI LIVE SRLS must be paid at the time of the order, whether made through the website www.chiantilive.it or directly at the Agency
Any other type of payment must be authorized by CHIANTI LIVE SRL.
In any case, with the order, the Customer accepts the provisions and rules of CHIANTI LIVE SRLS including the "CANCELLATION POLICY".
To register the order, the customer must communicate the following data:
- NAME AND SURNAME
- HOME ADDRESS
- PHONE
- From the website www.chiantilive.it
- Web Link sent by CHIANTI LIVE, by credit card within 24 hours of receiving the E-Mail message containing the same Link. Failure to pay automatically cancels the order and related reservations
- By bank transfer to an account in the name of CHIANTI LIVE on - IBAN IT 57 N 01030 71950 000000450307 - BIC CODE PASCITM1S77. A copy of the bank transfer must be sent by E-MAIL within 24 hours of confirming the order or booking. Failure to pay automatically cancels the order and related reservations
- Once the order or booking has been confirmed automatically, the agency's "Cancellation Policy" rules will apply.
- Any other agreements must always be agreed with the Agency's Commercial Management in writing.
- The conditions below are not applicable to products indicated as non-refundable;
- 20% of the fee from 30 to 20 days before the departure date of the service;
- 50% of the fee from 19 to 15 days before the departure date of the service;
- 100% of the fee from 14 to the same day as the departure date of the service.
